1. Information We Collect
We collect information you provide directly to us when you:
- Create an account (email, name)
- Make a purchase (processed securely by Waffo — we never store payment card data)
- Use our API (usage metrics for quota management)
- Contact our support team
2. How We Use Your Information
- To provide and maintain our service
- To process payments through Waffo Pancake, our payment processor
- To send service-related communications
- To detect and prevent abuse of our platform
- To comply with legal obligations
3. Data Sharing
We do not sell your personal data. We share data only with:
- Waffo Pancake — Our payment processor (transaction data). Waffo acts as our Merchant of Record and handles payment card processing in compliance with PCI-DSS.
- Service providers — Email delivery, hosting infrastructure
- Legal authorities — When required by law
4. Data Retention
We retain your data for as long as your account is active. When you delete your account, we remove or anonymize your personal data within 30 days.
5. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Export your data
- Delete your account
- Object to processing
6. Contact
For privacy-related inquiries, contact us at the email address displayed on our website.