Refund Policy

Last updated: October 03, 2026

1. Credit Pack Refunds

All payments for AI content detection credit packs are processed through Waffo Pancake, our payment processor and Merchant of Record. Since credit packs are one-time purchases with no recurring charges, refund requests are handled on a case-by-case basis.

  • Within 7 days of purchase: Full refund available if credits have not been used.
  • After 7 days: No refund will be issued.
  • Unused credits: If you have unused credits remaining, contact support within 7 days of purchase for a refund.

To request a refund, contact our support team with your order details. Approved refunds are processed within 5-10 business days and returned to the original payment method.

2. Non-Refundable Items

The following are non-refundable:

  • Credits that have already been used for scans
  • Refund requests made more than 7 days after purchase
  • Credits that have expired (30 days from purchase date)

3. Chargebacks

If you dispute a charge through your bank without first contacting us, your account may be suspended pending resolution.

4. Contact

For refund requests, contact our support team at the email address displayed on our website.